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We want you to be completely satisfied with your purchase from Bigboonstore.com. If for any reason you are not satisfied, we offer a hassle-free refund policy.
We accept returns of unworn shoes in their original packaging within [7] days of delivery. To initiate a return, please contact our customer support team at [contact email or phone number]. We will provide you with a return authorization number and instructions for returning the product.
Once we receive your returned product, we will inspect it to ensure it is in its original condition. If the product is in its original condition, we will issue a refund to the original payment method within [2] days.
We do not offer exchanges at this time. If you would like a different product or size, please initiate a return and place a new order for the product or size you would like.
Shipping costs are non-refundable, unless the product was damaged or defective at the time of delivery.
You may cancel your order at any time before it has been shipped. If you cancel your order after it has been shipped, you may initiate a return once you receive the product.
If you have any questions or concerns about our refund policy, please contact our customer support team at Contact email- support@bigboonstore.com or Phone number - +91 9997160222.